In order to maintain the highest level of security, we require our customers to provide us with certain documentation as part of our KYC (“Know Your Customer”) policy. In accordance with the regulations under which we operate, we are obliged to verify the accounts in order to prevent any kind of fraudulent behaviour (betting from restricted countries, gaming by minors, identity theft, money laundering, etc).
In order to verify your Sportmarket account, please complete the automatic KYC procedure, which can be found in your account dashboard, under the "Verification" tab.
You will be required to upload the following documents:
A clear photocopy of your Government issued Photo ID:
International Passport, or
Front and back side of ID Card, or
Front and back side of Driver's License (if expiry date of the document is not stated, please provide us with an International passport).
2. Further, we would need a clear picture or a PDF file attachment of the most recent, full size proof of residence document for the period of last three months, showing your full name and the residential address stated in your Sportmarket account.
Acceptable documentation: Bank or Credit card statement, utility bills such as electricity/gas/water/TV/Internet bills, official government taxes or proof of residence from local municipality or the Police.
Should you require any additional assistance, please feel free to contact us at [email protected]