What is KYC Verification?
KYC (Know Your Customer) is a verification process used to confirm your identity.
It is a regulatory requirement for Sportmarket, which means you’ll need to complete KYC to use our services.
This helps prevent fraud, money laundering, identity theft, underage gaming, and other forms of account misuse, keeping Sportmarket safe, compliant, and secure for all users.
At Sportmarket, KYC ensures that:
Your account is secure
Transactions are compliant with regulations
Payments can be processed safely
When Do I Need to Complete KYC?
You’ll need to complete KYC verification when prompted. This may happen, for example, when:
You create a Sportmarket account
You request a withdrawal
Your activity reaches certain thresholds
Our compliance team requires additional checks
When verification is required, you’ll see a prompt in your account or receive a notification from our team.
What Documents Do I Need?
To complete KYC verification, you'll need the following:
1. Proof of Identity
A valid, government-issued ID such as:
International Passport
National ID card (front and back)
Driver’s licence (front and back)
Important:
If your ID does not show an expiry date, please submit a passport instead.
2. Proof of Residence (dated within the last 3 months)
Accepted documents include:
Utility bill (electricity, gas, water, TV, internet)
Bank or credit card statement
Government-issued tax document
Proof of residence from your local municipality or police
The document must show:
Your full name
Your residential address (must match the one in your Sportmarket account)
File requirements:
A PDF, or
A clear image (full page, not cropped)
How to Complete Verification
Verification is completed securely from your Sportmarket account through an automated process.
To get verified:
Log in to your Sportmarket main account
Go to the Verification tab
Upload your documents
Complete a quick identity check (such as a selfie or liveness check)
Submit your details
How Long Does It Take?
Most verifications are completed within a few minutes.
However, in some cases it may take longer if:
Documents need manual review
Additional information is required
Common Issues and How to Avoid Them
To speed up your verification, avoid these common problems:
Blurry or low-quality images
Cropped or incomplete documents
Expired ID
Mismatched personal details
Tip: Take images in good lighting and double-check all information before submitting.
Need Help?
If you're having any issues completing the verification process, our support team is happy to help.
Please contact us at [email protected]