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Two-Factor Authentication (2FA)

Keep your Sportmarket account secure with 2FA

Written by Ben
Updated over 2 weeks ago

What is 2FA?

Two-Factor Authentication (2FA) adds an extra layer of protection to your login and helps prevent unauthorised access.

When 2FA is enabled, you must complete two steps to log in:

  1. Enter your password

  2. Enter a one-time code generated by a mobile authentication app

This means that even if someone knows your password, they cannot access your account without the code from your device.


What You Need

To enable 2FA, you will need:

  • An active Sportmarket Main account

  • A mobile authentication app installed on your device (for example, Google Authenticator or Microsoft Authenticator)


How to Set Up 2FA

Follow these steps to set up Two-Factor Authentication:

  1. Log in to your Sportmarket Main account

  2. Go to User Info in the left-hand menu

  3. Open the Security tab

  4. Click "Add Two-Factor Auth"

  5. Scan the QR code displayed on your screen using your 2FA app

  6. Enter the One-Time Password (OTP) generated by the app

  7. Click "Confirm 2FA"

Important:

The QR code shown in the example screenshot is for illustration only.
To activate 2FA, always scan the unique QR code displayed in your own account.


What Happens After Activation?

Once 2FA is enabled, you will need to enter a verification code each time you log in.

After entering your Sportmarket account password, open your 2FA app and enter the current one-time code displayed.

The code refreshes automatically every few seconds. If a code expires, simply enter the new one shown in the app.


How to Disable 2FA

If you wish to remove Two-Factor Authentication:

  1. Log in to your Sportmarket Main account

  2. Go to User Info in the left-hand menu

  3. Open the Security tab

  4. Enter a valid One-Time Password (OTP) from your 2FA app

  5. Click “Disable Two-Factor Authentication”

The 2FA will then be removed from your account.


Lost Access to Your 2FA App?

If you no longer have access to your device or authentication app:

  • Contact our support team at [email protected], and we will guide you through a secure recovery process


Why We Recommend 2FA

Enabling 2FA is one of the most effective ways to protect your account.
It only takes a few minutes to set up and significantly increases your account security.

We strongly recommend activating it to keep your Sportmarket account safe.

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