📦 Main Bet Statuses (Under 'Orders')
✅ Open
Your bet has been placed but hasn't been settled yet. This usually means:
The event hasn't started or ended yet,
The result hasn't been confirmed, or
There’s a high volume of bets, and it’s still being processed.
Just hang tight - settlement typically follows once the match result has been made official.
❌ Failed
Something went wrong and the bet didn’t go through.
This could happen if:
Odds changed before the system could match the bet,
The bookmaker rejected the bet (due to low stake, limits, etc.),
The market was no longer available.
If you're unsure why it failed, feel free to reach out to support.
⏳ Done
The event is over, but your bet hasn’t been settled just yet.
Bookmakers usually settle results from the day before each morning. If it's still showing as "Open" in the evening - don’t worry, it should be updated the next day.
💸 Settled
Your bet is fully processed and the result is final - either a win, loss, or push (stake returned).
Funds (if any) should already be credited to your account.
🟡 Partial Void
Part of your bet was cancelled.
This can happen when your single order is split between multiple bookmakers and one of them voids their part (e.g., due to an error, event change, or policy).
Example: 2 bets are settled, 1 is voided → partial void overall.
🚫 Full Void
Your entire bet was cancelled, and your stake was returned.
This can occur because of:
Event cancellation or postponement,
Mistakes in odds or market (manual or system error),
Bookmaker-specific rules or restrictions.
📊 Statuses in the ‘Recent Orders’ Bar (Bottom of Trade Page)
These are color-coded and appear while your order is being processed:
🟡 In Progress (Yellow)
Your bet is waiting to be confirmed by the bookmaker. It’s in the queue and almost there.
✅ Success (Green)
All good! Your bet was successfully placed and is now active.
🟣 Unassigned (Purple)
Your bet has a longer expiry window. It’s waiting for suitable odds to appear so it can be placed.
🔵 Unplaced (Violet)
The bet wasn’t placed, and the money has already been returned to your account.
🔴 Danger (Red)
The bookmaker flagged the bet as being in a “danger zone” - it might still go through or could be rejected.
This status is rare and temporary. If it stays for long, reach out to support.
❓Need Help?
If you ever see a status you don’t understand or if a bet seems stuck longer than expected, our support team is here to help. Just reach out via the chat or email and we’ll take a look!